Refunds

Last updated: 15 October 2026

Our promise

If the workbook isn't right for you, email us within 14 days of your purchase and we will refund you in full. You don't need to give a reason.

How to ask for a refund

Email yourheartisfine@outlook.com from the email address you used at checkout, or include it in your message. We reply within 2 business days. Refunds go back to your original payment method and usually appear within 5 to 10 business days, depending on your bank.

Problems with your download

If you can't download or open the PDF, email us and we will send the file directly.

Your rights

This policy does not affect your statutory rights as a consumer.