Privacy Policy

Last updated: 15 October 2026

Who we are

Your Heart Is Fine is operated by Carnation OÜ, registry code 16611243, Tartu, Estonia. Carnation OÜ is the data controller for the personal data described in this policy. Contact: yourheartisfine@outlook.com

What we collect

When you buy the workbook, our payment provider Stripe collects your name, email address, payment details and country to process the payment and calculate tax. We receive your name, email address, country and order details from Stripe. We never see or store your full card details.

When you email us, we receive your email address and the content of your message.

This website does not ask you to enter any health information, and we do not collect any.

Why we use it

We use your information to process your order, give you access to your workbook, answer your questions, handle refunds, and meet our legal and accounting obligations. The legal bases are the performance of our contract with you and our legal obligations. If we ever send you emails about related products, you can unsubscribe at any time with one click.

Who we share it with

Stripe, which processes payments and may act as the reseller of your purchase, handling tax and payment support. The provider that hosts this website. Our email provider, for support messages. These providers process data only to deliver their services to us. Some of them may process data outside the European Economic Area, using safeguards required by EU law, such as the European Commission's standard contractual clauses.

How long we keep it

Order and payment records are kept for seven years, as required by Estonian accounting law. Support emails are kept for as long as needed to help you, and no longer than three years.

Cookies

This website uses only the cookies that are necessary for it to work. If we start using analytics or advertising cookies, we will update this policy and ask for your consent first.

Your rights

You can ask us for a copy of your data, ask us to correct or delete it, object to its use, or ask us to limit it. Email yourheartisfine@outlook.com and we will reply within 30 days. You can also file a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee) or the data protection authority in your own country.